Airport Taxi FAQ
Short answers to the questions people ask before booking an airport taxi.
Questions
Is the price fixed?
Yes. The price you are quoted is the price you pay, whatever the traffic. It only changes if you change the journey, for example by adding a stop.
Is the price per person?
No, per vehicle. Four people in a saloon pay the same as one.
What is included?
The driver, fuel, the airport drop-off charge, parking on pickups, meet and greet with a name board, flight tracking and 45 minutes free waiting after landing.
How much luggage can I bring?
Saloon: 2 large cases and 2 small bags. Estate: 3 large cases and 3 small bags. MPV: 4 large cases and 4 small bags. 8 seater: 8 large cases and 8 small bags. Executive: 2 large cases and 2 small bags.
Can I add a stop on the way?
Yes. Add it in the notes when you book. A stop on the direct route is usually a small extra; the confirmed price will show it.
Do you provide child seats?
Yes, free. Tell us the age of each child in the notes.
Can I cancel?
Free cancellation up to 24 hours before pickup. Later cancellations may be charged.
What if my flight is cancelled?
Tell us as soon as you know and we will move the booking to your new flight at no cost.
How do I pay?
By card or cash to the driver, or online when you confirm. You pay nothing to request a price.
Do you work through the night?
Yes. Pickups run 24 hours a day, 7 days a week, at the same fixed prices.
Which airports do you cover?
Heathrow, Gatwick, Stansted and Luton, and transfers between them.
Are your drivers licensed and insured?
Yes. Journeys are carried out by licensed private hire operators with licensed drivers and vehicles insured for hire and reward.
Airport taxi prices
Heathrow Airport Taxi, Gatwick Airport Taxi, Stansted Airport Taxi, Luton Airport Taxis, or see how our fares are worked out.